At By Almeth, we carefully curate every piece to ensure it reaches you in the best condition.
Returns & Exchanges
You may request a return or exchange within 7 days of receiving your order, provided that the item is unused, undamaged, in its original condition, and includes its original packaging and accessories.
Non-Returnable Items
Returns and exchanges are not accepted for:
Used or damaged items.Customized or specially modified items made according to the customer’s request.Items that are not returned in their original condition.Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and provide clear photos of the item. We will be happy to assist you and resolve the issue.
Shipping Fees
Return and exchange shipping fees are the customer’s responsibility, unless the issue is due to an error on our part.
Once the returned item is received and inspected, approved refunds will be issued to the original payment method, subject to the processing time of the payment provider.
For return or exchange requests, please contact us through the available contact channels on the By Almeth website.